10 Best CRM Software for Businesses
Today customer relationship management (CRM) looks beyond just initiating contact with potential leads. It involves nurturing connections and building loyalty while maintaining a dynamic treasure of contact information and client history. And finally, allowing collaborative teams to access this information while looping in other business software solutions via smart integrations.
Choosing an automated CRM software is not just a smart business practice, but it can dramatically improve your team’s productivity, boost sales, and elevate customer satisfaction. To help you select the CRM best suited for your business, read on!
Salesforce is hands down the industry leader, has been this way for decades! Salesforce is suitable for any enterprise looking for a full suite CRM that’s future proof with plenty of customizations and integration options. It helps make the circulation of information inside your business quick and easy, monitors progress, sets targets, and increases your accuracy with sales forecasting, collaboration, and contact management. But nothing can beat its Trailblazer Community! No other CRM boasts this kind of community support that allows customers to stay involved.
02. HubSpot CRM
HubSpot’s CRM gives businesses a one-stop solution for marketing needs. It’s full marketing suite mean users don’t need to switch between platforms to publish marketing material. It’s best for small businesses wanting to begin a functional CRM and are conscious of price. The dashboard is clean, straightforward and is unique in its focus on inbound and content marketing. HubSpot CRM can be used as a content management system (CMS) to publish blogs and posts, for instance, to generate inbound leads that feed directly into the CRM.
03. Zoho CRM
Zoho CRM is an integral part of Zoho’s full suite of office software. It’s best suited for enterprise businesses looking for a full suite of business apps and is willing to introduce innovative technologies like AI in their salesroom. What sets Zoho apart, is its level of artificial intelligence, integrated through its own AI conversational assistant, Zia. She helps speed up your sales cycle as she studies your sales history, offers pretty much-unmatched predictions on trends, anomalies, and potential success of deals!
04. Freshworks CRM
Freshworks CRM is a super user-friendly, sales-boosting CRM with a well-designed interface. It works to make your workflow processes quick and efficient by tracking your emails and events, customizing your sales campaigns, producing trendline report and even project a visual sales pipeline! It improves the quality of your leads by tracking engagement and intuitively grouping and assigning them accordingly. That way, the team’s energy is channelled effectively. It is best suited for small to midsize businesses.
Liondesk is highly specialized and works best for teams in the Real Estate industry. It’s a robust CRM perfect for building relationships, generating leads, nurturing leads and turning those leads into lifelong clients, without becoming too sales-y. It comes with features like Texting, Video, Ad Portal and AI Lead Follow up, an AI-powered assistant that automatically nurtures and qualifies your leads via text. It also dramatically increases your open and response rates by sending personal Videos inside Texts and Emails and creating high performing ads that easily target exclusive audiences!
Insightly is an easy-to-use CRM sporting project management functions that appeal to any business who needs a holistic solution for their entire sales rep team. The automation and customization options ensure completion of special setup needs, repetitive tasks, and business processes that make managing sales and projects more streamlined. Insightly is also known to have intuitive collaboration features like creating workflow processes and defining access levels, so, all your contacts and tasks are on one platform.
Pipedrive stands out as a very visual, deal-driven platform, allowing you to monitor your pipeline with ease and customize it for your specific needs. The CRM also offers tools to speed up the marketing process like proactively tracking and organizing calls and emails and synchronizing schedules across devices. It is best suited for small businesses, providing focused solutions with advanced capabilities, chatbot creation for websites, and efficient reporting. What ultimately makes it an attractive choice is undoubtedly its intuitive interface and ease of use.
Apptivo provides a competent platform for all-round CRM solution that ticks all the boxes for most SMBs, offering the most robust functionality in terms of its campaign management features. It provides a comprehensive feature set with various customization options, with different strategic integrations and excellent mobile platform support. You can build triggers that create custom workflow automation rules that help manage multiple sales pipelines simultaneously. With Apptivo’s powerful configuration tools, you can fine-tune each detail for your company guiding your users through each step of your business process.
Nutshell is a relatively affordable and easy to use CRM with an array of customizations, automation capability, and reporting options that make it an efficient tool for managers who need to herd, monitor, and report on a sales team. It offers sales process and collaboration tools, email sync with Gmail and Outlook, fully customizable reporting, and a flexible UI that can fit nearly any sales model. It allows teams to glance at a lot of customer information dynamically and drill down to get the exact metrics they need.
Keap is one of the best CRM’s that effectively handle customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. It manages your contacts and customer database in one place, so you can create web forms, keep track of ROIs, launch sales campaigns, manage the shopping carts, coupon codes, product pages, etc. that go along with it! It allows you to segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more.
Choosing the right CRM software is vital to build and maintain healthy, loyal, relationships with customers and prospects! While a CRM platform serves a critical need, a well designed, responsive website is the front-face of your business. To learn how we can help your team, visit us at Anblik Website Development Company.