Userzoom.com

UserZoom is a website usability testing tool that drives measurable ROI by providing exceptional digital experiences. The platform offers mixed-method research capabilities, participant recruitment, and measurement and reporting tools necessary to demonstrate business impact.

UserZoom helps product developers and digital teams gain actionable insights into customer behaviour to enhance digital experiences with brands.

The platform lets administrators measure UX performance across products via usability testing, surveys, card sorting, and website intercepts. By combining behavioural and attitudinal data, product managers can identify strengths, weaknesses, and various areas of improvement.

It also offers a click testing feature, allowing teams to visualize data via heatmaps, click clusters, and dark maps across multiple design variants. The platform provides quality insights faster from users worldwide with remote and unmoderated testing capabilities.

UserZoom’s multi-method testing capabilities allow users to uncover opportunities with video-based interviewing and validate designs at scale with behavioural and attitudinal data from click tests, card sorts, tree tests, and surveys. The platform allows marketers to conduct usability tests and track engagement across visuals, live websites, prototypes, and applications on a unified interface.

The UX research solution is SOC2 Type I and SOC2 Type II compliant.