A healthcare CRM is a customer relationship management system designed specifically for use by healthcare organizations. Healthcare CRMs weave together multiple sources of data (consumer and patient demographics, psychographics, social, behavioral, clinical, financial, website, call center, provider credentialing, etc.) to provide a comprehensive view into patient habits and activities. The primary goal of a healthcare CRM system is to engage, acquire, and retain patients.
Total Wellness Polyclinic
November 7, 2019